Remember sitting in school and the teacher said, “Let me tell you a story…” You’d put your pencil down, lean back and listen. That’s because everyone loves a good story. Humans have passed down knowledge and wisdom through stories forever. We are wired to enjoy stories. That is why telling stories is so important in business and in life – if you really want to connect with people and get them to listen to what you have to say. Carmine Gallo, author of The Storyteller’s Secret explains why this is so important and how to do it well. Also in today’s episode, Patti Johnson, author of Making Waves discusses the importance being courageous and initiating change in your life. Often we accept things as they are even when we don’t really like it. Why? There is usually a way to do something about it if you are willing to try. Patti reveals the right way to initiate change to get what YOU want. Plus, how to complain. If you feel you didn’t get what you paid for, you should complain. But how you complain will determine whether you really get the problem resolved or not. And did you know there are 12 basic skills in the workplace? Some you are probably good at, some you are so-so at and some you probably suck at. Listen and find out which are which – for you.