GILT VP Heather Fleming on Unlocking the "Secret Sauce" of Great Teams
Published May 20, 2016
15 min
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    In this week's podcast QCon chair Wesley Reisz talks to Heather Fleming, who is the VP of product and program management at GILT, where she is responsible for not only the customer-facing website, but also back office things from distribution to order processing. Why listen to this podcast: - GILT treats every person as an individual, with a skillset that is outside their responsibilities. - You should be able to be your authentic self wherever you are. - Google found creating a psychologically safe work environment was key to high performing teams. - You can kill a great team by taking away their autonomy and empowerment. - Great engineers that want to be managers are fearful of losing their skill, and great engineers that don't want to be managers are put in those roles and are terrible managers. Notes and links can be found on InfoQ: 1m 49s - One of the things that makes the culture at GILT so special is the "ingredients framework" that considers every person an individual, with a skillset that is outside what their title might say and what their role and responsibilities might be. 3m 29s - One of the team ingredients is called "motivator" - the ability to make sure that the team understands what they're working on, and more importantly the "why" and how it's driving business or customer value. 4m 35s - The relationship you have with your co-workers should be deeper than many of us are allowing them to be, because they are like your second family. Quick scan our curated show notes on InfoQ. You can also subscribe to the InfoQ newsletter to receive weekly updates on the hottest topics from professional software development. Attend Heather Fleming's session at QCon New York 2016, Jun 13-17:
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