This week, we explain how the ZigZag inbox works and Manoush answers two very special letters: one from a listener with an unusual financial frustration and another who has an existential entrepreneurial query. Because in the daily cacophony of signals, email sometimes shines through as a place to get the news and information we want from people and sources we trust.

GO DEEPER:

A study about our email habits finds half of us achieve in-box zero. The SEC says tokens are securities (we think). That unnerving New York Times expose about how Facebook handles crises. Manoush was in GQ talking about the importance of boredom. How about a Fair Credit Reporting Act to make platforms more accountable? The BBC's look at how (and why) people in India, Kenya, and Nigeria interact with fake news. Another journalism experiment with a radical membership engagement model: The Correspondent.

Who You’ll Hear:

Manoush Zomorodi @manoushz and ZigZag listeners!

ZigZag is the business show about being human.

Join a community of listeners riding the twists and turns of late-capitalism, searching for a kinder, more sustainable way. Manoush Zomorodi and Jen Poyant investigate how work and business impact our wellbeing and the planet we live on. On Seasons 4 and 5, hear from rebels and visionaries with radical ideas on how we can build stable lives, careers, and companies.

**If you’re also interested in Jen and Manoush’s personal story and their adventures in starting their own business with a little help from blockchain technology, listen to the first three seasons, starting with Season 1, Chapter 1.