Welcome to the latest episode of the Zero Hour podcast and your host today is Karla Reffold. Today, we are joined by Thomas Croall. Thomas is the current Business Continuity and Resilience Manager for SkyScanner. Before this, he did a similar role at Bank of Scotland, Manchester City Council, HSBC, Atos and Tesco Bank. He also served in part of the resilience team that lead the 2012 Olympic and Paralympic Games in London. Key Minutes:
Key Messages:Create scenarios to match the stresses of the real experienceYou have to maintain a relationship with your customers and employees during a crisisWhat are you going to do with your business model to be able to weather the storm? You can find Thomas at:LinkedIn: https://www.linkedin.com/in/tcroall/Follow us:
Twitter: @zero_hourpod
Instagram: @zerohourexperience
Website: www.beechermadden.comThis podcast is sponsored by:
BeecherMadden - www.beechermadden.com
Cyber Security Professionals - www.cybersecurity-professionals.com