Richard Merrygold is the Director of Group Data Protection at HomeServe. He is responsible for the protection of data across the European and UK business. He has recently developed and implemented a group wide privacy framework in preparation for GDPR covering all aspects of compliance for over 4 million customers. Three takeaways:- There is no difference between Information Security, Data Protection, Data Privacy and Data Security - they are a combination.- GDPR is a fantastic opportunity to provide a better relationship and insight into your customers. - GDPR will more likely lower your costs and drive up revenue. Follow Richard on Twitter: @RichMerrygoldConnect with Richard on LinkedIn: https://www.linkedin.com/in/richard-merrygold-7856847/Follow us:Twitter: @zerohourInstagram: @zerohourexperienceWebsite: www.karlsharman.comThis podcast is sponsored by:BeecherMadden - www.beechermadden.comCyber Security Professionals - www.cybersecurity-professionals.com