Jess Ostroff is the Founder and Director of Calm at Don’t Panic Management, a virtual social media assistant agency which helps companies outsource administrative, bookkeeping, social media, and content marketing tasks so they can focus on growing their business. She is also the Managing Editor for Convince & Convert, a digital media and consulting company that provides high-impact counsel to many of the world's largest brands, and specializes in strategic planning for digital, content marketing, and social media.