Hiring Excellence with Johnny Campbell
Hiring Excellence with Johnny Campbell
SocialTalent
Live from Talent Connect: Fix the Workflow First with AI
23 minutes Posted Apr 9, 2026 at 3:00 pm.
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Most teams don’t have an AI problem. They have a workflow problem.


In this episode, Johnny speaks with Phil Mellows-Facer (BMS Performance) about what actually changes performance in a tough market. From cutting CV screening time to increasing reply rates from 30% to 81%, Phil shares how focusing on real bottlenecks, not shiny tools, transformed recruiter productivity and candidate experience.