What's Your Conversational Intelligence®?

Judith E. GlaserJUNE 23, 1946 – November 18, 2018 Judith was the world’s leading authority on Conversational Intelligence®. Her transformational approaches using neuroscience and anthropology enable leaders to raise their Conversational Intelligence and build agile and higher performing individuals and teams. She was the author of 7 best-selling business books, including her most recent best seller - Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results. In 2017, Judith was selected by Marshall Goldsmith as one of the top 15 Coaches in the world and as a Brava Award Winner. She was ranked as the 10th Coaching Guru in the world by Global Gurus. In 2016-18 Conversational Intelligence was selected by INC, Magazine as one of the top 5 business trends of the year. Since 2006 she has been listed as one of the top 10 consultants globally in Executive Excellence Top 100 Consultants and is recognized as one of the Top 100 Thought Leaders globally on the subject of leadership. Judith is survived by her husband of 48 years, Richard Glaser, her children, Rebecca Rabson and Jacob Glaser, as well as her four grandchildren and two siblings

You ever experienced an embarrassing situation? You probably still replay it over and over again in your mind. It’s likely you still experience the pain, stress and neuro-chemical trauma of that experience, even though it’s just a memory. In this episode of What’s Your Conversational Intelligence®?, Lyn Christian and Judith E. Glaser discuss how the words we use in conversation can create a long-lived, toxic environment—an environment where the stress hormone, cortisol, leaves everyone feeling anxious and traumatized. They also discuss compassion and Judith’s Trust Model as a means to combat the detrimental effects of cortisol and neuro-chemical stress. Find out how you can create a better conversational environment and foster the potential for human brilliance.

Words are used as a means to share our own reality with others. In this episode, you will hear more about how words can support you to anchor into a deeper sense of your own identity

Most of us believe that IF we say "I'm going to stop doing '_blank_' and start doing '_blank_'!", THEN something is actually going to shift. Unfortunately, change rarely happens in this fashion. Neuroscience tells us there's a better way than utilizing this stop/start mindset. The fancy word involved in this process is Neuroplasticity.

Are your conversations hitting the mark or are they Ships Passing in the Night? An individual speaks about 16,000 words a day, yet research shows that 9/10 conversations miss their mark. Odds are you’ve experienced less than productive conversations. In fact, how many conversations are avoided altogether because we’re trying to sidestep discomfort or conflict?

Our brains are hardwired to handle fear and protect us. Unfortunately, we often fail to realize that fear, distrust, and trust changes how we interpret reality. Ultimately this affects the way we talk to other people, and the language used during conversations with ourselves.

Chronic stress is prolonged emotional discomfort that eventually harms the body and the mind. Let this happen long enough and we start to break down. Is it possible to have something in your life causing undue harm and you may not even know it? Listen in as we examine one situation where a stressful work situation sent an employee to the emergency room.

There are things we leave behind that can be toxic and harmful to others.  I'm not just talking about plastic bags or bottles. I am talking about the different ways we communicate with others. Why do negative comments and interactions stick with us so much more than positive interactions? What's happening in such human dynamics has everything to do with neurochemistry. Listen in to learn more.