If we've learned anything in the past year, the threats to our business extend beyond customer service and on-time closings. Whether it's a global pandemic or a natural disaster, title agents across the country are constantly facing external factors that can, and often will, impact business operations, or the livelihood of the business itself. In this episode, WFG Executive Vice President, Deputy General Counsel and Chief Compliance Officer Don O'Neill leads the conversation with Jaime Kosofsky, who's dealt with fire, tornadoes, an earthquake and COVID-19.... all in the past 18 months!