What do you do when a team member goes rogue and your reputation takes a hit? In this candid episode, Erin and Joe share the behind-the-scenes story of a recent mistake, how it unfolded, and what they did next. Learn five clear steps for turning a painful leadership moment into a powerful opportunity for growth. Learn how we can help you: https://www.terrafirmaconsultant.com/ To watch this episode on youtube: https://www.youtube.com/watch?v=6bbasP19evA Chapters