Paul welcomes back three-time guest Bob Johansen to discuss his co-authored book, Navigating the Age of Chaos, and the shift from VUCA (volatile, uncertain, complex, ambiguous) to BANI (brittle, anxious, nonlinear, incomprehensible) as a more accurate frame for today’s world. Bob explains that unlike VUCA, BANI assumes some external events won’t make sense even with data and experts, yet leaders must still decide, often with less information than they want. Paul and Bob explore why today di...