In this episode, we speak to Laetitia Cailleteau, Managing Director | DATA &amp; AI Europe Lead | Global Lead for Conversational AI at Accenture, about the origins of the patent, the problem it solves, the value of personalised voice experiences and more about what Accenture is up to in AI, and how its thinking about conversational AI's potential to transfer customer experience.Links<a href="https://www.linkedin.com/in/laetitiaeriksson/" rel="noopener noreferrer" target="_blank">Connect with Laetitia Cailleteau on LinkedIn</a><a href="https://www.accenture.com/gb-en/services/ai-artificial-intelligence-index" rel="noopener noreferrer" target="_blank">More about Accenture</a> <hr> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.

The Azure Bot Service with Microsoft's Gary Pretty and Quirine van Walt Meijer

Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly.“One of the most consistently insightful and deeply respected podcasts in the industry”Bradley Metrock, Score Publishing Hosted on Acast. See acast.com/privacy for more information.