Sierra Fontana and Carissa Merrill are working hard to make the US Bank's voice services accessible to all. They join us on this episode to share how they're approaching accessibility for voice and why it's so important to prioritise accessibility early. Presented by the Conversational Academy.&nbsp;<a href="http://conversationalacademy.teachable.com/p/conversation-design-fundamentals/?coupon_code=VUX100&amp;affcode=231963_tjbetjpf" target="_blank">Save 10% on the world's no.1 online conversation design course</a>. <h2>Links</h2><a href="https://www.w3.org/WAI/standards-guidelines/wcag/" target="_blank">WCAG guidelines</a><a href="https://vux.world/voiceitt/" target="_blank">All about VoiceItt with Sara Smolley</a>Join <a href="https://www.linkedin.com/in/carissammerrill/" target="_blank">Carissa Merrill</a> and <a href="https://www.linkedin.com/in/codewordsierra/" target="_blank">Sierra Fontana</a> on LinkedIn <hr> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.

User research the NPR way with Ha-Hoa Hamano

Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly.“One of the most consistently insightful and deeply respected podcasts in the industry”Bradley Metrock, Score Publishing Hosted on Acast. See acast.com/privacy for more information.