Recorded live from the London launch event of the FCA’s much-anticipated review of how financial service firms are treating customers in vulnerable circumstances, Chris Fitch talks to Charlotte Clark about what the review’s findings mean for firms, consumers, and the regulator too, and whether consumer vulnerability can really sit alongside wider economic growth objectives.Charlotte Clark - https://www.linkedin.com/in/charlotte-clark-a44b75121Review press release - https://lnkd.in/emwe2XXzReview of firms' treatment of customers in vulnerable circumstances - https://lnkd.in/eH9iT_3HDelivering good outcomes for customers in vulnerable circumstances – https://lnkd.in/eEhtJxHMConsumer research report - https://lnkd.in/eCz6YC-k