Veterinary Team Training
Veterinary Team Training
Amy Newfield, MS, CVT, VTS (ECC)
Managing Those Angry Clients
24 minutes Posted Aug 23, 2021 at 2:54 pm.
0:00
24:27
Download MP3
Show notes

We all have them, angry clients. The ones that yell, scream and even curse at us.  In this podcast I talk about why they may be angry and ways we can help manage them better.