In part two of our compliance special. Ian Harrison continues his conversation with Tanushree Dabral of PX Partners

How Big Brands are Transforming their Customer and Digital Experience with Knowledge Management

A series of podcasts from Verint featuring chats and discussions with leading figures from the contact centre, CX and customer engagement industry in the Asia Pacific region. During this series, we want to find out what customer service organisations are doing during these challenging times and try and discover what it is that drives the leaders in this space and what makes them tick.