Eric Reiss, CEO of the FatDUX Group, is an expert at communicating with executives about how design can improve return on investment (ROI) . It’s no surprise that Eric's exposure to a variety of industries has helped him build a deep understanding of the tangible value of design. In this interview, I spoke with Eric about Service Design, providing tangible value through user experience, designing useful connections, promoting a brand’s personality, and how to build a business case for design.

Surviving Design Projects with Dan Brown

UX-radio, Inc. is designed to inspire, educate, share resources and to expand the conversation about Information Architecture (IA) User Experience (UX) and Design. This show was founded by Lara Fedoroff who leads the Product Strategy  team at Philosophie, has designed for respectable brands, is a speaker and occasional adjunct instructor. Our Co-Host is the illustrious, Chris Chandler. Chris is a Partner and Global Product Strategist at Philosophie, an instructor, speaker and is the Co-founder of LAUX. We hope you love the content and are eager to hear from you!