As I record this episode in April 2020, the world is in the middle of the most significant global health event that any of us can remember. Apart from the obvious impact on individual people and their families, COVID-19 has created a major crisis in businesses of all shapes and sizes.

Literally, no business is exempt or unaffected.

Even those that have become busier due to the goods and services they provide have had to have a serious re-think about how they operate.