The other day, I bought a new football supporter’s scarf which had the following written on the label – one size fits most. It is certainly the first time I have seen that used on a garment but sadly, one size fits most – or worse, one size fits all – seems to be an over-used philosophy in many organisations and on many projects.

One thing I have learned during my years of managing change and, more recently, transformation projects is that the only thing we can be certain of is that one size fits one.