In this episode, Helen is joined by Matt Cole, Chair of the Board of Trustees at Fuel Bank Foundation. Matt shares what the Fuel Bank Foundation is and how they support people in fuel crisis. Download the report here: <a href="https://www.fuelbankfoundation.org/wp-content/uploads/2022/02/Fuel-Bank-Whitepaper-3.2.2022-fbf013-1.pdf" rel="noopener">https://www.fuelbankfoundation.org/wp-content/uploads/2022/02/Fuel-Bank-Whitepaper-3.2.2022-fbf013-1.pdf</a> Connect and contact Matt using these links - Website - <a href="https://www.fuelbankfoundation.org/" rel="noopener">https://www.fuelbankfoundation.org/</a> LinkedIn - <a href="https://www.linkedin.com/in/mattcole999/" rel="noopener">https://www.linkedin.com/in/mattcole999/</a> You can also follow Helen Pettifer for future episodes and more consumer vulnerability information: Email - <a href="mailto:info@helenpettifer.com">info@helenpettifer.com</a> Twitter - <a href="https://twitter.com/hpettifertrain" rel="noopener">https://twitter.com/hpettifertrain</a> LinkedIn - <a href="https://www.linkedin.com/in/helen-pettifer-unlocking-vulnerability/" rel="noopener">https://www.linkedin.com/in/helen-pettifer-unlocking-vulnerability/</a> Website - <a href="https://www.helenpettifer.com" rel="noopener">https://www.helenpettifer.com</a>

Episode 59 - The UKRN and Vulnerability

This podcast is about one simple but powerful idea: supporting vulnerable customers better — with empathy, confidence, and good practice.I’ll be joined by brilliant guests sharing real stories, practical ideas, and fresh perspectives on supporting people when it matters most.  Because vulnerability can affect any of us — at any time.  Join me for Unlocking Vulnerability.  Listen, learn, and be part of the conversation.