In this episode, Helen shares her thoughts and insights on recruiting the right people to support vulnerable customers. You can follow Helen for future episodes and more consumer vulnerability information: Email - <a href="mailto:info@helenpettifer.com">info@helenpettifer.com</a> Twitter - <a href="https://twitter.com/hpettifertrain" rel="noopener">https://twitter.com/hpettifertrain</a> LinkedIn - <a href="https://www.linkedin.com/in/helen-pettifer-unlocking-vulnerability/" rel="noopener">https://www.linkedin.com/in/helen-pettifer-unlocking-vulnerability/</a> Website - <a href="https://www.helenpettifer.com" rel="noopener">https://www.helenpettifer.com</a>

Episode 48 - Accessibility and Microsoft

This podcast is about one simple but powerful idea: supporting vulnerable customers better — with empathy, confidence, and good practice.I’ll be joined by brilliant guests sharing real stories, practical ideas, and fresh perspectives on supporting people when it matters most.  Because vulnerability can affect any of us — at any time.  Join me for Unlocking Vulnerability.  Listen, learn, and be part of the conversation.