In this episode, Helen is joined by Vulnerable Customer Experience Consultant Carolyn Delehanty.

Carolyn shares how organisations can develop a successful vulnerable customer experience centred on the customer's feelings and emotions.

Contact and connect with Carolyn here -
https://www.linkedin.com/in/carolyn-delehanty/
Email - [email protected]

Why not join Helen's vulnerability discussions - https://www.helenpettifer.com/vulnerability-discussions.html

You can also follow Helen for future episodes and more consumer vulnerability information:

Email - [email protected]
Twitter - https://twitter.com/hpettifertrain
LinkedIn - https://www.linkedin.com/in/helen-pettifer-unlocking-vulnerability/
Website - https://www.helenpettifer.com