In this episode, Helen shares a personal experience of vulnerability and money management and takes a brief look at what financial organisations offer to support individuals with their spend controls .

Episode 5 - What is signposting?

This podcast is about one simple but powerful idea: supporting vulnerable customers better — with empathy, confidence, and good practice.I’ll be joined by brilliant guests sharing real stories, practical ideas, and fresh perspectives on supporting people when it matters most.  Because vulnerability can affect any of us — at any time.  Join me for Unlocking Vulnerability.  Listen, learn, and be part of the conversation.