New Black&apos;s Unified Customer Manager Alvar Piepers, and Scandits Director Solutions Consulting - Asia Pacific Benjamin Hempel discusses the challenges of the Frankenstack. How IT legacy is holding retailers back in delivering a great customer experience. Unifying Commerce is produced by the Global Unified Commerce team, powered by Adyen, Deloitte, Scandit &amp; New Black. The best of Unified Commerce. Exclusively for Retail experts.

Unifying Commerce | The prerequisites for unifying your commerce

Through years of experience, trial and error, and serving the most innovative companies, our Global Unified Commerce team powered by Adyen, Deloitte, New Black, and Scandit has learned that remarkable customer experience isn't providable in the blink of an eye. This podcast - Unifying Commerce - explores the cutting edge of holistic customer experience. We'll bring you conversations with various industry leaders and experts, about the latest research and innovations that are shaping our industry.