<a href='https://www.linkedin.com/in/tommdevlin/'>Tom Devlin</a> is Founder and Principal UX Specialist at <a href='https://www.userlab.co.uk/'>UserLab</a>.
Tom and I talk about his career, the challenges and benefits of founding (and growing) your own UX agency, and why researchers should never be afraid of awkward silences. 
He also plays my 3 card challenge to share his favourite UX tool, favoured technique and a trend he sees in the future. 
Thanks for listening, and I hope you enjoy the episode.  
<a href='http://linkedin.com/in/mikejrgreen'>Mike Green</a>
This podcast is brought to you by <a href='https://www.researchable.uk/'>Researchable UX</a>.

3. The Service Design Lead  - Dr. Jon Sykes @ National Highways

How can organisations ensure they’re building digital products and services with users in mind? What challenges and opportunities does user-centred design present? User Research Lead Mike Green chats candidly with UX design and research professionals around the world.