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Send us a message - we'd love to hear from you "I shouldn't have to explain this." Sound familiar? A lot of leaders feel this way about making clear requests of people. It creates a destructive cycle: vague directions lead to poor results, which fuel resentment and reinforce the belief that explanation shouldn't be necessary. The hidden cost is teams divided between mind-readers and the confused, while everyone wastes time "spinning," trying to guess what leaders actually want. What feels lik...



