Kyle Mitchell of APT Capital Group talks about the pain points of his property in Phoenix. He tells Justin Fraser how he wanted better quality tenants, creating a creative solution to get rid of undesirable tenants, verifying what the property is doing, communicating well through COVID-19, and holding his team accountable to improve the property.
Kyle also talks about how he replaced a good regional manager for the right fit, emphasizing that the right fit definitely impacts the property as a whole.
As a bonus, Kyle is sharing to all True Multifamily listeners the resident letter they used to get rid of their undesirable tenants and to get better quality tenants. Click here to view the Resident Letter Sample.
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