Squirrel and Jeffrey trade stories about tech organisations who are effectively improving incrementally -- and examples of those who are just doing and not learning. Rother's Coaching Kata and Torres's Opportunity Solution Tree prove helpful in illustrating how to shift to this mindset.SHOW LINKS:- What is kaizen? : https://www.kaizen.com/what-is-kaizen- Plan-Do-Check-Act: https://deming.org/explore/pdsa/- Opportunity Solution Tree: https://www.productplan.com/glossary/opportunity-solution-tree/- The Toyota Kata: http://www-personal.umich.edu/~mrother/Homepage.html- Coaching Kata: http://www-personal.umich.edu/~mrother/The_Coaching_Kata.html---Our book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show.Email us at [email protected]