Squirrel describes an amazing Christmas present that captures perfectly why user empathy is vital for all types of agile teams — even in hardware.SHOW LINKS:- The Braille Cube: https://twitter.com/douglassquirrel/status/1476967045430398979---Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing list!We'd love to hear any thoughts, ideas, or feedback you have about the show.Email us at [email protected]