Part 2 - Chief Steve Agenbroad takes us on an in depth conversation about managing criticism within the fire service. He brings many research based ideas and many life experiences related to criticism. Please join us in our discussion.

Talking points:

Introduction to criticism
- The 12 rules of managing criticism.
- How to potentially handle different criticism.
- Ramifications based on how you handle criticism.
- How to handle constructive criticism.

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