<p>Higher Digital President Joe Gottlieb sat down with former Higher Digital consultant Kelley Bradder to chat about the importance of service desk operations at higher ed institutions.</p>

The Ins and Outs of Enterprise Integration Architecture in Higher Ed

Hosted by Higher Digital,&nbsp;TRANSFORMED is a podcast that sheds new light on the resurgence of higher education. In each episode, Higher Digital President Joe Gottlieb interviews guests to explore the new Whys, the new Whats, and the new Hows of higher ed. Strategy and tactics; planning and execution; people, process, and technology – it’s all on the menu, because that’s what’s required to truly transform.&nbsp;Interested in learning more? Reach out to the team at Higher Digital.&nbsp;