There is a pain point that does not get a lot of attention and is often overlooked until it is too late, and that is quality assurance. The ability to review, assess, measure, report and advise on the overall quality of your digital transformation implementation is paramount to its success. Inadequate quality assurance checks throughout the transformation journey to ensure that you are properly "working the plan" to achieve your original timelines, budget and business case objectives can have a major impact on the actual value you are delivering and the return on the organization’s investment.

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