Is your bank or credit union prepared for changes in your marketplace? Are you adapting to the latest trends and demands? Are you even aware of them? If not, this episode will be your wake-up call. Don’t let changes in your market catch you by surprise! In this Training Matters Honey Shelton talks to Joe Sullivan, expert in marketplace evaluation for banks and credit unions. Joe discusses how to transform your branch and its staff to keep up with the customer’s ever-changing needs. This is an episode you don't want to miss!