4 out of 10 small businesses said they could permanently close due to the pandemic according to ITC’s COVID-19 Business Impact Survey. Resilient companies were 5 times less likely to lay off employees during the pandemic, and were more likely to have stable sales.

To help us understand what sets resilient businesses apart, we have with us John Robin, Managing Director of Benjo’s Seamoss, a small beverage firm producing seaweed-based drinks in Dominica.