TNT ESQ
TNT ESQ
Teresa Quinlan
TNT 2.0: Episode 64 with Dr. Shungu M'Gadzah - BUILDING BRIDGES OF EMPATHY
41 minutes Posted Dec 20, 2020 at 6:00 am.
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Today we welcome Dr Shungu Hilda M’gadzah.

Shungu has more than 30 years of experience since qualifying as an educational psychologist in 1990.

She is a Psychology Diversity and Inclusion Consultant and has a Doctorate in Emotional Intelligence. Her career includes working for 7 years in higher education teaching Post-graduate MSc Educational Psychology Students.

She has worked as a psychologist within health, education and independent special schools and has been appointed to a number of consultant posts, including Head of Special Educational Needs and Disability.

She is the co- founder of Psychologists on Boards. She has created the Six Stages Conceptual Framework for Understanding and Dealing with Racism designed for individuals and organisations.

She has Chaired a number of Committees including the British Psychological Society's Division for Education and Child Psychologists.

She has a number of journal and article publications including publication of her thesis on emotional intelligence in the UK Parliament's Children and young people’s mental health — the role of education.


In this conversation we explored important topics for our world.

- Passion and purpose from parents – Zimbabwe to the UK at age 8; the value of education and overcoming the barriers/level the playing field through education

- The 6 stages of understanding and dealing with racism

o A tool to help assess and identify where individuals/organizations/teams are in their ability to understand and handle/deal with racism

o Values are at the foundation and then the assessment creates a wheel with actions to move through the stage they are at to the next stage, etc.

- Using all of my skill sets – 2 meeting points of the psychology and the emotional intelligence and the work in education and organizations – utilizing all of my strengths and skills

- Building bridges of empathy is how we get this kind of work done in diversity, inclusion and equity; having the skills to understand someone else’s life experiences when we have not

- Passion for this kind of change and impact is what keeps me in the game; the impact for marginalized groups and helping

- Mistakes we make in society by ignoring critical learning topics in grade/primary school, like Emotional Intelligence, contributes to what we see in adulthood – lack of empathy, inequality, exclusion, marginalization and more

- We must move beyond unconscious bias and into action


To be in touch with Dr. Shungu

- Website: www.inclusionpsychologists.com

- Linked in: https://www.linkedin.com/in/shunguhildamgadzah?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BSS5jgKb%2BQTi0urmz03HwkA%3D%3D

- Email: [email protected]

- Twitter: https://twitter.com/Inclusionpsychs


For more of Rhys Thomas: www.truselfcoaching.com

For more of Teresa Quinlan: www.iqeqtq.com