TLF Gems
TLF Gems
TLF Research
B2B Customer Journey Mapping
1 seconds Posted Dec 1, 2020 at 7:00 am.
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Show notes

Greg and Stephen discuss the challenges of using customer journey mapping in business to business markets, based on Stephen’s recent webinar.

Are B2B relationships different, and if they are what does that mean for the journeys we map, and the tools we use to do it?