I recently caught up with Ellen Daley, an experienced board member and advisor for professional services firms.

Ellen was the CEO of Acorio, a ServiceNow consultancy that became ServiceNow’s largest boutique partner. Along the way, Acorio was recognized on Inc’s Best Workplaces list and had one of the highest customer satisfaction scores in the ServiceNow ecosystem. Acorio was sold to NTT Data in October 2020.

Today’s podcast episode is the first part of our conversation that focuses on the characteristics of fast-growing professional services companies. Part two of our conversation will be posted next week, discussing partner-led sales approaches. Subscribe below so you’d miss it.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.chris-hart.com