IN THIS EPISODE YOU'LL DISCOVER: How NITS turns vague communication into clear communication, in 30 seconds or less. No assumptions, no missing info, no “I thought you meant...”How FFF helps you cut the noise, separate facts from feelings, and stop reacting on emotion.How to use both tools anywhere - in a meeting, a crisis or a family argument, to stay calm, clearABOUT MICHELLE: Michelle Huntington is a former airline captain, one of only 500 women in the world to hold that rank. After 20 yea...