Join hosts Keith Ely and Mark Martincic as they discuss the current state of the truck dealership market and effective strategies for navigating slow business periods. In this insightful conversation, they highlight the importance of planning, customer outreach, enhancing the customer experience, and expanding service operations.This episode also features a special guest, Mike Previdi from Gabrielli Truck Sales, who shares his experiences and insights on managing multiple rooftops and integrating new acquisitions. Mike discusses the importance of consistent training, leveraging technology like PULSE, and fostering a positive work environment to ensure business growth and employee satisfaction.Tune in to hear how Gabrielli Truck Sales has successfully implemented training programs and inventory management solutions, and learn about the significant impact these initiatives have had on their operations.