When you validate someone, it shows that you’re there, you get it and you care, even if you don't agree with their point of view.

Learn the difference between validation and praise, and how you can use the former to strengthen relationships and build influence at work. 

Guest:

Dr Caroline Fleck, licensed psychologist, corporate consultant and author, Validation: The New Psychology of Influence

Try This: declutter your work from home space

You spend so much time on work, why accept the status quo, when there are ways to do it better? Get expert advice, research and hacks that will crush your inertia.

Join Lisa Leong and other This Working Lifers as we experiment and explore the latest in the world of work.
 

We cover policy issues, like hybrid workplaces and remote work, employee wellbeing and organisational culture, the use of AI, employee surveillance, employee engagement, diversity and inclusion. We talk about progress on wider issues that relate to work, like work life balance, organisational change, restructures, and casualisation. On This Working Life our focus is on everything related to the people in a workplace too, including culture, individual experiences, performance management and career advice.