From startups to industry titans, most companies still haven&#39;t cracked the nut of delivering a highly proactive Customer Success service at scale.
That&#39;s why it&#39;s important for us to talk about these challenges openly! 
In our very first solo episode, your host Daphne Lopes, tackles 3 burning questions about scaling Customer Success.
<ul>
 <li>Is scaled Customer Success right for your business?</li>
 <li>What&#39;s the right time to start scaling your CS team? </li>
 <li>What is the optimal sequence of events to go from 100% human touch to scaled CS?</li>
</ul>
If you are curious about the secret steps to transform your CS approach from 100% human-powered to turbocharged scalability, this episode is for you!
Get ready to ignite your CS strategy and amplify your business impact! 🔥
 
Music: Workday by Scott Dugdale

Ryan Seams on Customer Success in a Product-Led-Growth Company

In this podcast, we help you build and scale your SaaS business using customer-led growth strategies. Here you're going to learn how to transform Customer Success into the second growth engine of your business. 

We talk to the experts and the do-leaders. And they share their secrets to help you unlock the next level of performance of your Customer Success team while focusing on the most important aspect of CS: delivering customer outcomes.