The direction of design for older people is currently centred on wellness and the impact of biophilic design. What scientific proof exists that these environments are vital for well-being, and how can this be tested in a robust and objective way? In Part 1 on this topic, Lori talks to three academic specialists from Nottingham Trent University, in the United Kingdom, amid their in-depth study of the subject, including the protocols required to work directly with people in a care setting, and the use of AI and other technologies they have employed to assist.