You might not think of relationship building as being a big part of pest control, but Pro Don Pest Management is making a difference to NYC residents and businesses by building trust. This week we welcome Jim Swanson, a partner of YCP since 2013 and currently a part of Pro Don. From roaches and rats to bed bugs and spiders, Jim discusses how rebranding and strong customer relationships have enabled a family-owned business to compete with nationwide corporations in one of the largest cities in the world. Listen now and subscribe for updates!