The Welsh Wire features moderator Mike Rogers and professional recruiting expert Sheri Welsh in this bi-weekly podcast. Listen in as leaders from a wide array of small to mid-size west Michigan companies weigh in and share their experiences and insights on a variety of business topics, including employee retention challenges and recruitment success stories. In this week's show, Sheri talks with Steve Owens, chief lending officer for Consumers Credit Union in west Michigan, to learn more about the “Idea Factory,” an innovative system that the credit union uses to tap into the creativity of all their employees.