Retail is all about customer experience and understanding and empowering customers. The opportunity for voice in retail cannot be overstated. From in-store engagements that enrich the shopping experience to empowering customers to provide feedback closer to the point of experience, voice has the potential to breath new live into brick-and-mortar as well as creating whole new shopping experiences. 
This week we are joined by John Andrews, the retail legend. Before Photofy, John was innovating in CPG and retail for over 25 years.  
Today John shares his insight and perspective on how retail should be thinking about voice technology and how he feels the retail experience will evolve for the better through voice technology.