Show notes
In this episode we have the honor of interviewing an industry leader and multi-store owner - Lloyd Nohl! We discover how Lloyd's "glass half full mindset" has lead him from a self-proclaimed "bojacker" to humble store owner and now owner of 3 vacuum repair shops with plenty of ambition and drive left in the tank. Lloyd shares the good, the bad and the ugly of his journey and how he turned the ship around when he felt more like a "little boat in a big ocean just floating around". There's so much to learn from Lloyd in this episode whether his customer satisfaction focus, confidence in the future of the industry or his sage closing advice for those that are still out there struggling in choppy seas...