The Unlock Moment: The Inner Shift That Changes How You Lead
The Unlock Moment: The Inner Shift That Changes How You Lead
Dr Gary Crotaz PhD
177 James D. White and Krista White, Father and Daughter Experts in Culture: How to Build Culture by Design, Not by Default
42 minutes Posted Nov 10, 2025 at 12:00 am.
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In a time when companies talk about culture but struggle to live it, one truth stands out: culture doesn’t happen by accident … it happens by design.
Father and daughter James and Krista White have spent their careers on opposite ends of the leadership spectrum - James in the boardrooms of Fortune 500 companies, Krista in the world of purpose-driven strategy and social impact. Together, they’ve written Culture by Design, a blueprint for building organisations that are high-performing, human and intentional.
We talk about leading across generations, the role of empathy as a true leadership skill, and how to close the gap between what companies say they value and what people actually experience every day. Their story is a powerful reminder that great culture isn’t inherited … it’s created, moment by moment, choice by choice, by leaders who dare to design it.