Employee engagement is essential to companies. It affects many things in the company culture as well as company performance. But it has also declined in the past several years. Because of that, many companies conduct employee engagement surveys. However, before you set off to conduct an employee engagement survey, there are a few things I want you to know and consider, because you may end up not really hearing what you need to hear, but rather only what you want to hear, and because you might do more harm than good with those surveys. I’ll explain, with examples and research data, and at the end, I’ll tell you what I think you should do to keep employee engagement high. Because, after all, that’s your goal. Right? And yes, it has everything to do with trust.
This is part 2 of this two-part episode.

S8E9: Funny, Not Funny, and TRUST

Trust is not what you think it is. It is not absolute or universal. Trust is relative. The same behavior that would cause one person to trust you could cause another person to distrust you. The level of trust someone has in you is the product of their trustfulness (their willingness to trust other people) and your trustworthiness. There is almost (I said ALMOST) nothing you can do about the former, and everything you can do about the latter. Because of that, you must evaluate your own trustworthiness one relationship at a time, separately. Odds are, though, that the same behaviors that are holding you back from being more trusted in one relationship are holding you back from being more trusted in other relationships. 
Welcome to The Trust Show. I’m your host, Yoram Solomon, a top 10 trust expert and researcher, the author of the book of trust, and the creator of the Trust Habits® workshop that helps people and organizations form new habits that change old behaviors, build trust, and transform organizations. In this educational podcast, I will challenge you to think differently about trust, through the 8 laws of trust and the 6 components of trustworthiness. I will share my own stories, experiences of others, trust research, and sometimes, reflect on a news item. And through those, I will show you how to build trust, be trusted, and know who to trust. Because the answer to this question will have the biggest impact on your personal and professional, success or failure: can you be trusted?