Manufacturing is currently moving out of the time of COVID crisis, and many plants report that they are increasing their digital/automation budgets. Kevin Starr works in the digital service space within ABB for North America and, in particular, the process industries component, and has been involved with every step of service and reliability for the past 34 years. Plant Services Chief Editor Thomas Wilk had the chance to talk with Kevin recently about the digital changes currently taking place in industry, and the extent to which they are being driven by COVID considerations.