The Better Together: Customer Conversations Podcast
The Better Together: Customer Conversations Podcast
SAP
SAN JOSE SHARKS: Unifying data for a superior B2C spectator experience that's in a league of its own
24 minutes Posted Jan 11, 2022 at 11:00 am.
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Show notes

The spectator experience defines a large part of any sporting event’s success. Join us to hear how the San Jose Sharks turned to their data to keep fans entertained and engaged, by meeting their needs, end-to-end. 

Timo Elliott, VP and global innovation evangelist at SAP, and Neda Tabatabaie, VP, business analytics & technology at San Jose Sharks, discuss why it’s essential to make customer data a priority. Neda shares how their data-driven strategy has improved the marketing and fan experiences.